FAQ

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McDVOICE

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What is the McDVOICE survey?

  • The McDVOICE survey is an online customer satisfaction survey conducted by McDonald’s to gather feedback on their food and services. Participants can visit www.mcdvoice.com to take the survey.

How do I participate in the McDVOICE survey?

  • To participate, visit www.mcdvoice.com, enter the 26-digit survey code from your receipt, and answer the questions based on your recent McDonald’s experience.

Who is eligible to take the McDVOICE survey?

  • Participants must be residents of the United States or Canada, aged 15 years or older. Employees and former employees of McDonald’s are not eligible to participate.

How many surveys can I take per month?

  • Each customer can complete up to five surveys per month.

What do I need to take the survey?

  • You need a recent McDonald’s receipt with a 26-digit survey code, and access to the internet to visit www.mcdvoice.com.

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Can I take the survey without a purchase?

  • No, a valid receipt with a survey code is required to participate in the McDVOICE survey.

Can I provide feedback on a specific McDonald’s location?

  • Yes, you will be asked to enter the store number from your receipt and provide feedback specific to that location.

Is my personal information safe when taking the survey?

  • Yes, McDonald’s ensures that your personal information is kept confidential and is used solely for improving their services.

Can I take the survey using my mobile device?

  • Yes, the McDVOICE survey can be accessed and completed using a smartphone or tablet.

How will I know if my survey submission was successful?

  • Upon successful completion of the survey, you will receive a validation code on the final screen. Make sure to write it down on your receipt to redeem your reward.